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Independent review · Built from Keap's own pricing page · August 2026

Keap: pricing, plans and what it actually costs

The Infusionsoft lineage in one plan: CRM, automation, text, invoicing — from $299 a month. The real numbers sit around the edges, and here they all are.

Keap
Every figure on this page read from keap.com/pricing, 23 Aug 2026 · We may earn a commission if you sign up through a link on this page

Keap at a glance

The small-business CRM-plus-automation suite that abolished feature tiers — one plan, one serious price.

Keap CRM + marketing automation · formerly Infusionsoft

Keap — the company that was Infusionsoft, one of the original small-business automation platforms — now sells its entire product as a single plan: "say goodbye to feature-based plans" is the pitch on its own pricing page. Everything ships together — CRM, marketing automation, sales pipeline, email, landing pages, appointments, invoicing, text messaging — starting at $299/mo with two users included. The real costs sit around the edges: $39/mo per extra user, required implementation packages priced on request, and a $299 early-termination fee on the annual contract.

One plan, from
$299/mo
$2,988/yr billed annually
Users included
2
then $39/mo per user
Free plan
None
trial capped at 25 emails
Trial
$0
no card · capped at 25 emails · no payment processing
Keap
from $299/mo
the whole platform · 2 users · contacts scale by slider
Implementation
On request
required packages · priced via sales chat

Where it wins

  • Everything in one plan — CRM, automation, pipeline, email, pages, payments — no tier anxiety
  • Text marketing tier included: 500 messages and 100 voice minutes ship in the base price
  • Invoicing and payment processing built in — rare in this category
  • Two decades of small-business automation pedigree as Infusionsoft
  • Mobile app and appointment scheduling included

Where it costs you

  • $299/mo entry is 5–20× the email platforms on this site
  • Implementation packages are required, and their price is not published
  • $299 early-termination fee if you leave an annual contract early
  • The trial caps at 25 emails — enough to click around, not to evaluate sending
  • Contact-tier pricing above the base renders only in a slider

Pick it if

  • You run a service business on follow-up: leads, quotes, appointments, invoices
  • You want sales and marketing automated in one tool, not stitched across three
  • Text and voice follow-up matter as much as email

Look elsewhere if

  • You just want to send newsletters — this is the wrong aisle entirely
  • $3,600+/yr plus implementation is not in budget
  • You want to self-serve without talking to sales about setup
Before you commit — the costs around the edges
What you'll actually pay in year one

The subscription is the visible part: from $299/mo, or $2,988 for the year billed annually, covering two users. Add $39/mo for each additional user, an implementation package whose price Keap only reveals in a sales conversation, and any text-marketing tier beyond the included 500 messages ($24–$279/mo for 1,000–25,000 messages). A three-person team should budget roughly $3,400–$4,000 for year one before implementation — and implementation is not optional.

The trial won't answer your real questions

It's free and needs no card, but it caps at 25 total emails and disables payment processing. That's enough to tour the CRM and build a workflow, not enough to evaluate deliverability, sending at volume, or the invoicing flow. Treat it as a product tour; the real evaluation happens after you've paid, which is exactly what the $299 early-termination fee is there for.

One plan doesn't mean one price

The "no feature tiers" pitch is genuine — nothing is gated. But price still scales on two axes: contacts (via a slider whose tier table isn't published) and users (at $39/mo each past the first two). The number you see advertised is the floor for a small list and two people, not a flat rate.

Text and voice, included then metered

Tier 1 text marketing — 500 messages and 100 voice minutes — ships in the base plan, which none of the email-first platforms here attempt. Past that, six add-on tiers run $24/mo (1,000 messages) to $279/mo (25,000). If SMS follow-up is central to your sales process, this is Keap's quiet differentiator; price the tier you'd actually need.

What we could not verify

The contact-count tiers behind the slider. Implementation package pricing — Keap directs you to a sales chat. Whether the advertised price is a promotional or standing rate. All read from keap.com/pricing on 23 August 2026; gaps are marked, not estimated.

Try Keap free → No card · trial capped at 25 emails

How Keap's platform actually works

What ships in the one plan, read from keap.com's own pricing page.

CRM & sales pipeline Sell

Contacts, deal stages and pipeline management are the spine of the product — this is a CRM that grew marketing tools, not an email tool that grew a CRM. Leads captured by forms and landing pages land in the same records your follow-up automations and invoices run on, which is the entire argument for paying suite prices instead of email-platform prices.

Marketing automation Automate

Workflows span the whole platform: email broadcasts and 1:1 messages, text messages, voice, appointment triggers and pipeline stages, not just email opens and clicks. Keap markets this as replacing the manual follow-up a small service business runs on. No workflow counts or step limits are published — with everything in one plan, gating would defeat the pitch.

Text & voice marketing Reach

Tier 1 is included: 500 text messages and 100 voice minutes a month in the base price. Six paid tiers scale to 25,000 messages at $279/mo. Among the ten platforms we track, only ActiveCampaign and GetResponse otherwise put SMS inside automations — and neither includes an allowance in the base plan.

Invoices & payments Get paid

Native invoicing and payment processing close the loop from lead to cash inside one tool — genuinely rare in this category, where "monetization" usually means selling digital products. For quote-and-invoice service businesses, this is the feature that justifies the category jump. Note it's disabled in the trial, so you can't test it before paying.

Landing pages, forms & appointments Grow

Lead capture (landing pages, forms), appointment scheduling and a mobile app all ship in the plan. None of it is best-in-class against dedicated tools, but the point is adjacency: the booking that lands on the calendar also fires the workflow, updates the pipeline and can trigger the invoice.

Reporting Measure

Reporting and analytics are included, tied to the CRM records — so revenue attribution is native rather than inferred from clicks. Keap publishes little detail about report depth on the pricing page; evaluate against your needs in the trial's product tour.

Sourced from keap.com/pricing, checked 23 August 2026.

The whole platform, one plan — see if the price fits the business.

Try Keap free →

The full spec sheet

Every field we track for Keap, gaps marked.

Entry priceFrom $299/mo · $2,988/yr billed annually · one plan, no feature tiers
Price at your contact countScales via a slider — the tier table behind it is not published
Users2 included · $39/mo per additional user
Free planNone
Free trialFree, no card — capped at 25 total emails, payment processing disabled
CRM & pipelineIncluded — contacts, deal stages, sales pipeline
Marketing automationIncluded, spanning email, text, voice, appointments and pipeline stages; no published workflow limits
Email marketingBroadcasts and 1:1 messages included
Text & voiceTier 1 included (500 messages + 100 voice minutes) · add-on tiers $24–$279/mo for 1,000–25,000 messages
Landing pages & formsIncluded
AppointmentsIncluded
Invoices & paymentsIncluded (disabled during trial)
Mobile appIncluded
ReportingIncluded, CRM-native
ImplementationRequired packages, priced on request via sales chat
Contract terms$299 early-termination fee on annual contracts cancelled before year-end
Courses & webinarsNot offered
CategoryMarketing automation platform — CRM-first, built for service businesses

Sourced from keap.com/pricing, checked 23 August 2026.

Ask sales for the implementation quote before you compare totals.

Try Keap free →

Common questions about Keap

From $299/mo ($2,988/yr on annual billing) for the whole platform and two users. The all-in number is higher: $39/mo per extra user, a required implementation package priced only through sales, and text tiers beyond the included 500 messages at $24–$279/mo. A three-person team realistically starts around $3,400–$4,000 for year one before implementation.
Yes — Infusionsoft rebranded to Keap, same company and lineage. It was one of the original small-business CRM-automation platforms, which is why its model (CRM first, marketing wrapped around it, implementation services expected) feels different from the email tools it now gets compared against.
Keap's trial is a product tour, not a sending evaluation — 25 total emails, no payment processing. You can inspect the CRM, build workflows and click every screen, but you can't test deliverability or invoice a client until you're paying. Factor that in alongside the $299 early-termination fee on annual contracts: the real evaluation happens inside a paid commitment.
The two closest competitors on this site. ActiveCampaign is marketing-automation-first with CRM sold as add-ons and no published prices; Keap is CRM-first with everything bundled and a published $299 floor. Keap includes invoicing, payments and a text allowance ActiveCampaign doesn't; ActiveCampaign has the deeper segmentation ladder and 1,000+ integrations. Service businesses that quote and invoice lean Keap; marketing-led teams lean ActiveCampaign.
Yes, categorically. Keap's email tools exist to serve its CRM and follow-up engine. If newsletters and sequences are the whole job, the email platforms we compare start under $30/mo — a tenth of Keap's floor — and do that job with less to learn.
Everything here was read directly from keap.com's own pricing page on 23 August 2026. Where Keap doesn't publish a figure — the contact-tier ladder, implementation pricing — we mark the gap rather than estimate it. Confirm your quote with Keap before you buy.

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