CRM, marketing, sales and a service desk in one suite, free to $119.99 per user — with every number published. Here's the ladder, and the caps hiding inside it.
The budget all-in-one — CRM, marketing, sales and service in one suite, with the entire price ladder published.
EngageBay's pitch is HubSpot's shape at a fraction of HubSpot's price: CRM, marketing automation, sales tools and a service desk in one suite, from free to $119.99 per user per month — and unlike half this category, the entire ladder is published, tier by tier. The tradeoffs are visible in the same table: pricing is per user, marketing automation only arrives at the $64.99 Growth tier, and email allowances are capped and EngageBay-branded on the lower plans.
Multiply by seats before comparing. Growth at $64.99/user/mo is $59.79 on annual billing (8% off) or $55.24 biennial (15%) — but that's per person. A four-person team runs $260/mo monthly, about $2,868/yr on annual billing. Still roughly a quarter of HubSpot Professional's $800/mo plus $3,000 onboarding — the comparison EngageBay is built to win — but far from the sticker figure.
Free and Basic include email sequences and (from Basic) lead scoring, but the marketing automation builder — workflows, triggers, branching — arrives at Growth, $64.99/user/mo. If automation is why you're shopping, Growth is the real entry price; Free and Basic are a CRM with email attached.
1,000 branded sends on Free, 3,000 on Basic, 25,000 on Growth, 50,000 on Pro. Growth's cap works out to 5× its 5,000-contact allowance — half of Benchmark's 10× ratio, nowhere near Moosend's unlimited. And "branded" means EngageBay's badge rides on lower-tier emails. Heavy senders should do this arithmetic first.
250 contacts, 1,000 emails, CRM, live chat, helpdesk, a landing page and two sequences — for teams of up to 15 people, at $0. As a free customer-service-plus-CRM starter it's arguably the most complete $0 offering on this site; as an email marketing free tier it's the smallest. Know which one you're evaluating.
Automation depth — workflow counts, trigger types and step limits aren't documented on the pricing page. Onboarding or migration services. Deliverability claims. All figures read from engagebay.com/pricing on 23 August 2026; gaps marked, not guessed.
Four modules, one contact database — read from engagebay.com's own pricing page.
The shared contact database everything else runs on, included from the free tier up — with live chat and a helpdesk beside it at $0, which no other platform on this site offers free. Deal pipelines, call records (Growth) and proposals (Growth) build on it as you climb the ladder.
The workflow builder lands at the Growth tier alongside push notifications, A/B testing and service automation. Below that, Basic offers email sequences, templates, SMS marketing and lead scoring — real tools, but linear ones. EngageBay doesn't document workflow limits or trigger types on the pricing page, so evaluate the builder's depth inside the free trial of Growth features before committing a complex funnel to it.
What justifies "all-in-one": sales pipelines, appointment scheduling, proposals and call records on the sales side; ticketing, live chat and service automation on the support side — one bill, one database. The service desk is the module rivals here simply don't have; if you'd otherwise pay for a helpdesk separately, price that into the comparison.
Campaigns, templates, pop-ups and landing pages (1 free, 10 on Basic) with sends capped per tier — 1,000 / 3,000 / 25,000 / 50,000 branded emails a month. The branding on lower tiers and the tight caps make EngageBay a weak pick for email-first businesses; the email module is the connective tissue of the suite, not its selling point.
Pro at $119.99/user/mo adds web analytics, custom reporting, SSO, a dedicated account manager, an uptime SLA and phone support. That last pair is notable: guaranteed uptime and a phone number usually live in four-figure enterprise tiers — HubSpot's phone support starts at $800/mo — and here they cost less than an eighth of that, per user.
Sourced from engagebay.com/pricing, checked 23 August 2026.
The free tier is a working CRM — start there and climb only when a cap binds.
Try EngageBay free →Every field we track for EngageBay — unusually few gaps, because unusually much is published.
| Free plan | 250 contacts · 1,000 branded emails/mo · CRM, live chat, helpdesk, 1 landing page, 2 sequences · teams up to 15 |
|---|---|
| Basic | $14.99/user/mo · $13.79 annual (8% off) · $12.74 biennial (15% off) · 500 contacts · 3,000 emails |
| Growth | $64.99/user/mo · $59.79 annual · $55.24 biennial · 5,000 contacts · 25,000 emails |
| Pro | $119.99/user/mo · $110.39 annual · $101.99 biennial · 50,000 contacts · 50,000 emails |
| Pricing model | Per user, per month — multiply by seats |
| Marketing automation | From Growth up (workflows, push notifications, A/B testing, service automation); limits not documented |
| Basic-tier marketing | Email templates, sequences, web pop-ups, landing page builder (10), lead scoring, SMS marketing, social suite |
| CRM | Included on every tier, free included |
| Service desk | Helpdesk and live chat from the free tier; service automation on Growth |
| Sales tools | Pipelines and scheduling; call records and proposals from Growth |
| Email branding | Lower-tier sends carry EngageBay branding ("branded emails") |
| Phone support | Pro tier — with dedicated account manager and uptime SLA |
| SSO | Pro tier |
| Annual discount | 8% annual · 15% biennial, published per tier |
| Courses & webinars | Not offered |
| Category | Marketing automation platform — all-in-one suite, CRM-centred |
Sourced from engagebay.com/pricing, checked 23 August 2026.
Every number above is on their pricing page — rare in this category.
Try EngageBay free →The free tier is a working CRM with chat and helpdesk — the rare $0 plan that runs a real business function.